Dispatchers, Except Police, Fire, and Ambulance

**Before you apply to a job, select your language preference from the options available at the top right of this page.**

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

**Job Summary**

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

**Responsibilities:**

+ Verifies system downloads.

+ Identifies various service failures and exceptions.

+ Prints and distributes multiple daily reports.

+ Makes necessary report updates and communicates changes to PDS.

+ Utilizes mapping tools.

+ Plots previous data and compares actual dispatch to planned dispatch.

+ Maintains a loop analysis to ensure periodic analysis of all loops.

+ Utilizes available reports and systems.

+ Completes monthly dispatch audit.

**Qualifications:**

+ Bachelor's Degree or International equivalent - Preferred

+ Dispatch Planning System (DPS) and UDC knowledge

+ Experience using Microsoft Office products or equivalent software

+ Customer-focused with strong planning and organization skills

+ Familiar with package flow technologies - Preferred

**Employee Type:**

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Other Criteria:**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

**Basic Qualifications:**

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

**Before you apply to a job, select your language preference from the options available at the top right of this page.**

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

**Job Summary**

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

**Responsibilities:**

+ Verifies system downloads.

+ Identifies various service failures and exceptions.

+ Prints and distributes multiple daily reports.

+ Makes necessary report updates and communicates changes to PDS.

+ Utilizes mapping tools.

+ Plots previous data and compares actual dispatch to planned dispatch.

+ Maintains a loop analysis to ensure periodic analysis of all loops.

+ Utilizes available reports and systems.

+ Completes monthly dispatch audit.

**Qualifications:**

+ Bachelor's Degree or International equivalent - Preferred

+ Dispatch Planning System (DPS) and UDC knowledge

+ Experience using Microsoft Office products or equivalent software

+ Customer-focused with strong planning and organization skills

+ Familiar with package flow technologies - Preferred

**Employee Type:**

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Other Criteria:**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

**Basic Qualifications:**

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

A successful Field Office Dispatcher shall communicate with techs in the field, providing information necessary to complete the field work: This includes but is not limited to; support with troubleshooting, providing "as-builds", directions to a location, and plant fiber information. The dispatcher will receive close-out information from the field and input the work info into various databases to fully close out each location. Efficiency and accuracy in transferring this information into databases are paramount for a dispatchers success. The dispatcher is required to maintain and update various databases in order to complete their job successfully. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of office software with emphasis on Microsoft and Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.

**In order to perform this job, you must demonstrate, either by training or experience:**

+ the ability to work safely, with or without supervision

+ the ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness

+ excellent manual dexterity

+ the ability to organize workload to determine priority of duties

+ the ability to communicate with Company personnel, customers, and contractors to ensure tasks are completed

+ the ability to function effectively in a high-stress situation

+ the ability to work seated at a table for extended periods

**Responsibilities** :

+ Supervise, develop, and provide leadership to employees of an assigned area, department, or project

+ Review tasks and reports to ensure accuracy, completeness, and compliance

+ Implement and maintain processes to assist completion of tasks in support of an assigned area, department, or project

+ Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project

**Qualifications:**

+ 2 years of related work experience.

+ Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)

+ Excellent Customer Service skills and strong English language skills both oral and written.

+ Authorized to work in the United States.

+ Successful completion of pre-employment drug screen, background, and motor vehicle record check.

**What you'll get…**

+ Employee Assistance Program (EAP) at no additional cost

+ Medical Plans

+ Including:

+ Telehealth

+ Surgery Plus

+ Mental Health Care

+ Prescription Plans

+ PPO and HD options

+ Dental and Vision Plans

+ Flexible Spending Accounts and self-contributed HAS

+ Education/Tuition Reimbursement

+ Short and Long Term Disability

+ Provided Life Insurance and AD&D

+ 401k Retirement Savings w/ Company Match

+ Stock Purchase Plan

+ Company Discounts

+ Legal Insurance

+ Paid Time Off and Holidays

+ Paid Family Leave

+ Company vehicle and gas card ( **Depending on job function)**

**Who we are…**

We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others' safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.

We serve the nation in 46 states and are unparalleled in scope and scale. Our talented workforce of over 2,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

**EEO:**

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm )

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a **Dispatcher!**

Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a **Dispatcher!**

_Why a_ **_career_** _with White Cap?_

+ **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

+ **Relax and recharge:** We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

+ **Stability:** Since 2020, White Cap has doubled in size and continues to grow.

+ **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential.

+ **Love where you work:** White Cap has been certified as a _Great Place to Work_ .

+ **Inclusive culture:** Work in a place that values and celebrates who you are.

_A_ **_Dispatcher_** _at White Cap…_

+ Plans delivery schedules and optimizes delivery vehicle routes.

+ Addresses delivery issues with customers and provides resolution.

+ Ensures that the invoice and load are correct prior to departure.

+ Records all in and out times of vehicles.

+ Maintains vehicle maintenance and repair records.

+ Records availability status of vehicles.

+ Performs other duties as assigned.

+ Generally has 2-5 years of experience in area of responsibility.

**Preferred Qualifications**

+ Knowledge of the geographic area.

+ Experience using Descartes.

+ Spanish language proficiency preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

**Functional Area** Logistics

**Work Type** On-Site

**Recruiter** Crangi, Kelli

**Req ID** WCJR-025202

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

**How You'll Make an Impact**

The DispatchHealth Medical Technician (DHMT III) supports patient care by assisting with physical exams, point of care testing and data gathering servicing the **Phoenix** area. The DHMT III works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their homes. Strong organizational and customer service skills are keys to success as a DHMT III. Extensive on-the-job training will be provided for this exciting opportunity to assist in the delivery of hospital-level healthcare in the comfort of a patient’s home.

**Job Details:**

+ **Schedule:** 10-hour shifts (8:00am - 6:00pm) on **Sunday, Monday, Tuesday and every other Wednesday.**

+ **Work-Life Balance:** You’ll be required to work **3-4 shifts per week** , this would include the requirement of every other weekend (Saturday and Sunday).

+ **Competitive Pay & Benefits:** Enjoy a **competitive hourly rate** , **comprehensive benefits package** , and **quarterly and annual bonuses** as incentives.

+ **Career Growth:** We provide **on-site training** and **growth opportunities** to help you advance your career.

**Ideal Candidate:**

+ Holds a **Paramedic** **certification** .

+ **BLS & CPR certified** .

+ Ready to represent the company with a **company vehicle** provided for your use.

**What You'll Do**

+ Drive DispatchHealth vehicle to meet patients at their place of need and load and unload supplies for daily activities

+ Don and doff PPE appropriately and maintain strict infection prevention strategies

+ Communicate with a healthcare provider via messaging, video conference and mobile device

+ Obtain patient’s vital signs and assist in the collection of patient data

+ Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law. This may include, but is not limited to, blood draws, EKG, splints, basic wound care, and other patient care activities that are required for the successful completion of the visit.

+ Perform any indicated point-of-care lab testing as directed by virtual provider

+ Provide discharge instructions in conjunction with virtual provider

+ Responsible for equipment use, care and allocation

+ Restock and clean equipment at end of shift appropriately

+ Other duties as assigned to successfully complete a visit and maintain equipment and vehicles

+ **_Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time._**

**What You Need**

+ Emergency Medical Technician - Paramedic certification (EMT-P) in the state in good standing

+ Minimum one (1) year patient facing experience

+ Valid driver’s license with clean driving record

+ BLS, American Heart Association

+ High School Diploma or GED equivalent

+ Ability to lift and carry equipment up to 50 pounds

+ Ability to walk up and down several flights of stairs easily while carrying equipment

+ Strong customer service, communication, and technological skills

+ Previous experience of comprehensive history gathering and documentation within EMR

+ Previous experience with basic procedural skills

+ Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries

+ Function autonomously and as part of a team to responsibility deliver care with flexibility and open-mindedness

+ Continuous learner with strong critical thinking skills

+ Ability to work a varied schedule with evenings, holidays and weekends required

**Who We Are**

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

**Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?**

**Are you willing to roll up your sleeves and do what needs to be done?**

**Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?**

**Our Mission**

We deliver trusted, compassionate care to all in the comfort of home.

**Our Vision**

Building the world's largest in-home care system.

**Our Values are embodied in** **_The DispatchWay_**

+ Courage to advocate for our patients and each other

+ Innovation to trailblaze a new path for healthcare

+ Integrity to create a respectful and inclusive environment

+ Compassion to provide quality, safe and excellent care

**Req ID:** **2025-13296**

**Job Category:** **Medical Technicians**

**Job Type:** **Regular Full Time**

**Pay Range:**

Description

Amazon’s ROC, Team is seeking a highly skilled and motivated Dispatch Operations Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you’ll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.

An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!

Key job responsibilities

• Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network

• Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches

• Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks

• Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisiv, FMC & YMS)

• Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.

• Provide support to field teams in driver assignment, load acceptance and driver/equipment availability

Basic Qualifications

- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience

- High school or equivalent diploma

- Work 40 hours/week, and overtime as required

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Are 18 years of age or older

Preferred Qualifications

- 1+ year of call center experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.

We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.

We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.

CURRENT OPPORTUNITY: HVAC DISPATCHER

JOB TYPE : Full-time

JOB RESPONSIBILITIES:

In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.

+ Primary responsibility is customer service.

+ Communicates with customers to determine their needs.

+ Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.

+ Receives check-in call from the service technicians and informs workers of the next job to respond to.

+ Supports service technicians.

+ Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.

+ Maintains dispatching board to ensure maximum efficient capacity of technicians.

+ Manage on-call schedule and notify technicians of their assigned weeks.

+ Notify answering service of the schedule and numbers to call in case of emergency.

+ Know and understand service work order module and service contract.

+ Active in all facets of dispatch.

+ Various reporting responsibilities as needed.

JOB REQUIREMENTS:

Requirements needed in order to be considered for this position:

+ Requires a high school diploma...additional education a plus.

+ Previous dispatching/customer service experience.

+ Experience and utilizing judgment to plan and accomplish goals.

+ Follow up and follow through with technicians and customers to help maintain good customer relationships.

+ Ideal candidates will have the following customer service-related skills:

+ A professional and courteous telephone manner.

+ Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.

+ Patience and endurance to sit/stand behind a desk all day.

BENEFITS OFFERED:

+ Medical Insurance

+ Dental Insurance

+ Paid Vacations

+ 401(k) retirement plan with generous company match

Powered by JazzHR

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a **Dispatcher!**

Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a **Dispatcher!**

_Why a_ **_career_** _with White Cap?_

+ **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

+ **Relax and recharge:** We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

+ **Stability:** Since 2020, White Cap has doubled in size and continues to grow.

+ **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential.

+ **Love where you work:** White Cap has been certified as a _Great Place to Work_ .

+ **Inclusive culture:** Work in a place that values and celebrates who you are.

_A_ **_Dispatcher_** _at White Cap…_

+ Plans delivery schedules and optimizes delivery vehicle routes.

+ Addresses delivery issues with customers and provides resolution.

+ Ensures that the invoice and load are correct prior to departure.

+ Records all in and out times of vehicles.

+ Maintains vehicle maintenance and repair records.

+ Records availability status of vehicles.

+ Performs other duties as assigned.

+ Generally has 2-5 years of experience in area of responsibility.

**Preferred Qualifications**

+ Knowledge of the geographic area.

+ Experience using Descartes.

+ Spanish language proficiency preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

**Functional Area** Logistics

**Work Type** On-Site

**Recruiter** Parnell, Korishawna

**Req ID** WCJR-025201

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.

We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.

We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.

CURRENT OPPORTUNITY: HVAC DISPATCHER

JOB TYPE : Full-time

JOB RESPONSIBILITIES:

In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.

+ Primary responsibility is customer service.

+ Communicates with customers to determine their needs.

+ Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.

+ Receives check-in call from the service technicians and informs workers of the next job to respond to.

+ Supports service technicians.

+ Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.

+ Maintains dispatching board to ensure maximum efficient capacity of technicians.

+ Manage on-call schedule and notify technicians of their assigned weeks.

+ Notify answering service of the schedule and numbers to call in case of emergency.

+ Know and understand service work order module and service contract.

+ Active in all facets of dispatch.

+ Various reporting responsibilities as needed.

JOB REQUIREMENTS:

Requirements needed in order to be considered for this position:

+ Requires a high school diploma...additional education a plus.

+ Previous dispatching/customer service experience.

+ Experience and utilizing judgment to plan and accomplish goals.

+ Follow up and follow through with technicians and customers to help maintain good customer relationships.

+ Ideal candidates will have the following customer service-related skills:

+ A professional and courteous telephone manner.

+ Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.

+ Patience and endurance to sit/stand behind a desk all day.

BENEFITS OFFERED:

+ Medical Insurance

+ Dental Insurance

+ Paid Vacations

+ 401(k) retirement plan with generous company match

Powered by JazzHR

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Dispatcher I

**Principal Duties and Responsibilities**

+ Take client service calls and open jobs as needed following all proper procedures.

+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

+ Schedule the calls along with all previously scheduled work.

+ Dispatch techs on previously scheduled maintenance and service calls.

+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

+ Order filters for monthly maintenance as needed for technician/driver pick up.

+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

+ Assist new technicians in employment policies and procedures as they relate to dispatch.

+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.

+ Take calls for billing/invoice questions and direct to proper personnel.

+ When necessary, advise sales department of major clients’ service calls.

+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

+ Enter tech’s time into Coins.

+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.

+ Keep tracking sheet for date of requests and receipt of reports.

+ Maintain certified payroll report files for each job.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ High School Diploma or equivalent a plus.

+ Previous HVAC industry experience a plus

+ 1+ years customer service background required

+ General computer skills including Microsoft Word and Excel

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-mechanicalengineer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.